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Downloads

Remote Desktop configuration instructions

Remote Desktop configuration instructions for CaseManager
Remote Desktop configuration instructions for ESP

Remote Desktop Client (not required for Windows 7)

Remote Desktop Client for Windows XP SP3 (32-bit)
v.7.0

Remote Desktop Client for Windows Vista (32-bit) v.7.0
Remote Desktop Client for Windows Vista (64-bit)
v.7.0

ScrewDrivers Client (enables universal printing)

Screwdrivers Client for CaseManager and ESP (32-bit)
Screwdrivers Client for CaseManager and ESP (64-bit)
Screwdrivers documentation

Hand on mouse near computer monitor


Port Information

The CaseManager and ET Client (Windows Remote Desktop client) utilizes TCP port 3389 (outbound and inbound). Organizations configuring network security equipment will want to configure their firewall and/or proxy server as follows:

- TCP port 3389 outbound from client to 209.119.116.226 - 209.119.116.254.
- TCP port 3389 inbound from 209.119.116.226 - 209.119.116.254 to client.

 

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